Skip to content

Counselling Service

Counselling Service

FUTFS offers a range of counselling services for those in distress or in need of emotional support.

Telephone counselling(24-hour distress line): 
A trained counsellor is available at (416) 241-5456, 24 hours a day, 7 days a week to listen to and provide emotional support to those who may be experiencing grief, loneliness, illness, conflict or other crisis in their lives or in the lives of a loved one. Your anonymity is guaranteed.

Individual counselling: 
In individual counselling sessions, the client has the opportunity to talk through any difficulties that they may be experiencing with respect to family, work or school. The counsellor and client will together attempt to find solutions to overcome the problems or address coping strategies through discussions and realistic plans of action.

Family counselling
Our family counselling sessions are designed to help:
• Improve parent-teen relationships
 Build strong family relations
 Deal with addictions
 Teach coping skills
 Add to existing parenting skills
 Adjust to the death or birth of a family member

Group counselling:
In group counselling sessions, individuals are invited to share his or her thoughts and stories with a group of peers who have similar concerns. A trained counsellor will guide the group through the common problems and attempt to find healthy, positive means to resolve them. Group settings also allow for interactions between group members which can serve as important mechanisms for emotional release and healing.

Outreach counselling services:
We also offer our counselling services through outreach. Our counselling staff can travel outside of our offices to provide services to clients that encounter access barriers of any kind. We can also accompany clients to various locations to provide moral support and/or to act as interpreters.

Problem Gambling Project with CAMH :
Gambling means risking something of value when there is an element of chance associated with an outcome. If someone is classified as a problem gambler, it means he or she has patterned gambling behaviors that may compromise, disrupt or damage family, personal, employment or educational pursuits. A trained counsellor is available for those experiencing any signs of problem gambling at 1-877-210-8877 (FUTFS).